Privacy Policy
How we handle information about you and your play
The only thing we ask you for is your age. We collect data about how you play our games so we can fix and improve them. We do not sell your information and we do not deal with data brokers. For market research we use only publicly available information.
If you are younger than this, please ask a parent or guardian before playing. See section 7 for how we handle children's information.
1. Introduction
1.1 Who we are
This policy explains how [Battlepup OPC Private Limited] ("Battlepup", "we", "us"), a game studio registered in [India] at [Top Floor, Souhrida Nagar - 107, Kavanad P.O, PIN 691003, Kollam, Kerala, India], handles information about you. We are responsible for the information described here.
1.2 What this policy covers
It covers this website and the games we publish. Our Legal page sets out the terms for using them. If a game is played through a store or platform, that platform has its own privacy policy, which applies to what it collects.
2. Information we collect
| What | Why | Kept for |
|---|---|---|
| Your age | To give you an age-appropriate experience and to follow child-protection laws. | Only for as long as it is necessary to fulfill the specific legal or operational purpose for which it was collected. |
| Gameplay and behaviour data | To run, balance and improve our games and to fix bugs. | End of support for product |
| Technical data | To fix crashes and make sure games work on your device. | Outgoing patch whcih fixes any issues. Some specific data may still be kept as documentation to ensure that the same issue does not happen with other products |
| Messages you send us | To reply to you. | Depends on the category of the message. Differs for general enquiries, feedback, customer support tickets, billing information, privacy requests, account management, and legal disputes. [On average 30-90 days] |
2.1 Your age
Your age is the only piece of information we ask you for. We use it so that you get an age-appropriate experience and so that we can follow the laws that protect children. Depending on state legislation a service mightbe used to collect the data. In cases in which ther is no specific law governing this then only a questionnaire will be used. Either a date of birth or age itself is collected]
2.2 Gameplay and behaviour data
While you play, our games record data about how you play. This can include:
- progress, levels, modes and items you use;
- choices and actions you take in the game;
- how long and how often you play;
- settings you choose;
- where players get stuck, quit or run into problems.
This data is linked to [player ID / device identifier] and not to your name or email address, because we do not ask for either. Even so, because it is linked to an identifier, we treat it as personal information and protect it accordingly.
2.3 Technical data
When a game runs, we may receive technical details such as your device type, operating system, game version, language setting and crash reports. Your IP address may be received by our servers or service providers when your device connects to them.
2.4 Messages you send us
If you email us, call us or message us on social media, we receive the details you choose to send, such as your email address, your name and what you write. We use this only to reply to you.
2.5 Website visits
This website is a static website. Our hosting provider, [Github Pages], may keep standard server logs, such as your IP address, browser type and the pages requested, for security and to keep the site running. To display our fonts, the website loads them from Google Fonts, which means your browser sends your IP address to Google
2.6 What we do not collect
In our games and on this website we do not ask for your name, email address, home address, phone number or payment details. Payments are handled by the store or platform where you buy a game.
3. How we use information
We use the information we collect to:
- provide, run and maintain our games;
- give you an age-appropriate experience;
- understand how people play, so we can balance, fix and improve our games;
- find and fix bugs and crashes;
- keep our games and website secure and fair;
- reply to your messages;
- follow the law.
If you are located in the European Economic Area (EEA) or the United Kingdom (UK),
we process your personal data under the following legal bases pursuant to Article 6 of the GDPR / UK GDPR:
Performance of a Contract:
To provide, run, and maintain our games.
To reply to your messages and customer support requests.
Legitimate Interests:
To give you an age-appropriate experience (balancing our operational interests and child protection requirements).
To understand how people play, so we can balance, fix, and improve our games.
To find and fix bugs and crashes.
To keep our games and website secure and fair (including fraud prevention and anti-cheat enforcement).
Legal Obligation:
To follow the law (e.g., complying with statutory tax, accounting, or regulatory requests).
4. Market research
For market research and similar purposes, we use only publicly available information, such as public reviews, charts and industry reports. We do not obtain information about people from data brokers.
5. Sharing information
5.1 We do not sell your data
We do not sell your information, and we do not deal with data brokers.
5.2 Service providers
We use a small number of companies that process information on our behalf, such as hosting and game analytics: [list your providers, for example your analytics provider and hosting provider]. They may use the information only to provide their service to us.
5.3 Legal and safety
We may share information when the law requires it, to protect people's safety, or to enforce our terms. If Battlepup is ever merged with or sold to another company, information may transfer to the new owner, and this policy will continue to apply to it until you are told otherwise.
6. Cookies and local storage
The website does not use advertising or tracking cookies [The website saves your theme or language choice in your browser, it is stored on your device only and is never sent to us.]
7. Children's privacy
Because we ask for your age, we can tell when a player is a child. Our games are intended for children under [13]. Our games and services are not directed to, or intended for use by, children under the age of 13. We do not knowingly collect personal data from or permit access to individuals under 13 years of age, even with parental supervision or consent. If you are under 13, please do not attempt to register an account or play our games
If you believe a child has given us information without the permission the law requires, contact us and we will delete it. See section 13.
8. How long we keep data
We keep information only as long as we need it for the purposes in this policy, or as the law requires, as set out in the table in section 2. After that we delete it or remove anything that could identify you.
9. Security
We take reasonable steps to protect information from loss, misuse and unauthorised access. No system is completely secure, so we cannot guarantee absolute security.
10. International transfers
We currently store and process your personal data on local, secure servers within [India].
Future Cloud & International Transfers
In the future, we may migrate or back up personal data to secure cloud infrastructure or third-party service providers
located outside your home country, including outside the European Economic Area (EEA) or the United Kingdom (UK).
Whenever your personal data is transferred internationally,
we ensure a similar degree of protection is afforded to it by implementing at least one of the following legal safeguards:
Adequacy Decisions: We transfer data to countries that have been deemed to provide an adequate level of protection for personal data by the
European Commission or the UK Information Commissioner's Office (ICO).
Standard Contractual Clauses (SCCs): Where we use service providers outside the EEA or UK (including US-based cloud hosting providers),
we implement approved Standard Contractual Clauses (SCCs) or the UK International Data Transfer Addendum.
These clauses require service providers to protect your data to the same legal standards required within the EU and UK.
Data Privacy Frameworks: Where applicable, we partner with US-based cloud and service providers certified under the EU-U.S.
and UK Extension to the EU-U.S. Data Privacy Frameworks.
Analytics & Third Parties
When sharing data with external analytics partners or game balancing consultants, we ensure that data is fully anonymized or
key-coded (pseudonymized) before transfer. Fully anonymized data—where an individual can no longer be identified—is not considered personal data under data protection laws.
11. Your rights
Depending on where you live, you may have the right to:
- ask what information we hold about you and get a copy;
- have inaccurate information corrected;
- have your information deleted;
- object to or restrict how we use it;
- take your information with you in a usable format;
- withdraw consent where we rely on it.
To use any of these rights, contact us as set out in section 13. Because we do not know your name or email address, we may ask for your [player ID / email]so that we can find your data. You can also complain to your local data protection authority.
You can ask us to delete your information at any time.
You have rights regarding your personal data, including the right to access, correct, export, or request the permanent deletion of your data.
Email or Direct Support Request
If you prefer to contact us directly, you may submit a request by emailing us at rishikesh.6017@gmail.com.
Identity Verification:
To protect your privacy and security, we must verify your identity before processing email requests. Please include your player ID or the email address associated with your account.
Response Time
We will acknowledge your request upon receipt and fulfill verified requests within 30 days (or within the timeline required by your local laws).
12. Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed. If we make an important change, we will tell you in a clear way, for example on this website.
13. Contact
Questions about this policy or your information? Contact us through our contact page or at rishikesh.6017@gmail.com.